Terms and Conditions for Storage in Canary Wharf

Welcome to our Storage Solutions in Canary Wharf. By utilizing our storage services, you agree to comply with the following Terms and Conditions. Please read them carefully to ensure a clear understanding of our policies and procedures.

1. General Terms

These terms govern the use of our storage facilities located in Canary Wharf. By renting a storage unit, you accept these terms in full. If you disagree with any part, you must not use our services.

1.1 Eligibility

• All renters must be at least 18 years old.
• Valid identification must be provided upon registration.

1.2 Unit Allocation

Units are allocated based on availability and the size requirements specified by the renter. We reserve the right to modify unit assignments to ensure optimal utilization of space.

2. Payment Terms

Rental Fees are due monthly in advance. Late payments may incur additional charges as outlined in our Late Payment Policy.

2.1 Payment Methods

• Accepted payment methods include credit/debit cards, bank transfers, and direct debits.
• All payments must be received by the due date to avoid service interruptions.

2.2 Refund Policy

Refunds are issued under specific circumstances as detailed in our Refund Policy. Please contact our support team for more information.

3. Use of Storage Units

Storage units are intended for the storage of personal belongings only. The following guidelines must be adhered to:

• No hazardous or flammable materials are allowed.
• Items must be properly packed to prevent damage.
• Storage units are for inanimate objects only; no live animals are permitted.

3.1 Prohibited Items

To maintain a safe environment, the following items are strictly prohibited:

• Explosives and fireworks
• Compressed gases
• Perishable food items
• Illegal substances

3.2 Security

While we implement robust security measures, including surveillance cameras and secure access systems, renters are responsible for securing their own units. It is recommended to use high-quality locks and avoid storing valuables.

4. Access to Storage Units

Access to your storage unit is available during our Operating Hours. Extended access services may be available upon request.

4.1 Operating Hours

• Monday to Friday: 8 AM - 8 PM
• Saturday: 9 AM - 6 PM
• Sunday: Closed

4.2 Extended Access

Renters may request extended access outside regular hours. Additional fees may apply based on availability and security measures.

5. Liability and Insurance

We strive to ensure the safety of your belongings. However, we are not liable for any loss or damage unless caused by our negligence.

5.1 Insurance Options

• Basic coverage is included with your rental agreement.
• Additional insurance can be purchased for high-value items.

5.2 Limitation of Liability

Our liability is limited to the amount of your annual rental fees. We are not responsible for indirect or consequential losses.

6. Termination and Renewal

You may terminate your rental agreement by providing a 30-day notice in writing. Automatic renewal occurs unless cancellation is initiated.

6.1 Early Termination

• Early termination fees may apply based on the remaining rental period.
• Conditions for fee waivers are specified in the rental agreement.

6.2 Renewal Process

Upon expiration, your agreement will automatically renew for the same term unless notified otherwise. Rent adjustments may occur based on market rates.

7. Modification of Terms

We reserve the right to modify these terms at any time. Renters will be notified of changes at least 30 days prior to implementation.

7.1 Acceptance of Changes

• Continued use of our services signifies acceptance of updated terms.
• If you do not agree with the changes, you may terminate your agreement as per the termination policy.

7.2 Notification Methods

Notifications will be sent via email or posted on our facility notice boards. It is the renter's responsibility to ensure contact information is current.

8. Governing Law

These terms are governed by the laws of the United Kingdom. Any disputes arising will be subject to the exclusive jurisdiction of the courts in London.

8.1 Dispute Resolution

• We encourage amicable resolution through direct communication.
• Mediation or arbitration may be pursued if necessary.

8.2 Severability

If any provision of these terms is found invalid, the remaining terms will continue to be in effect.

9. Privacy Policy

Your privacy is important to us. We collect and use personal data in compliance with applicable data protection laws.

9.1 Data Collection

• Personal information is collected during registration and for ongoing account management.
• Usage data is collected to improve our services.

9.2 Data Protection

We implement security measures to protect your data from unauthorized access, disclosure, or destruction.

10. Miscellaneous

These terms constitute the entire agreement between you and our storage facility. Any additional agreements or understandings are rendered null unless documented in writing.

10.1 Force Majeure

• We are not liable for failures or delays caused by circumstances beyond our control.
• Such events may include natural disasters, strikes, or governmental actions.

10.2 Assignment

You may not assign your rental agreement to another party without our explicit written consent.

By utilizing our storage services in Canary Wharf, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.